Refund policy

We want you to be happy with your purchase! However, please be aware that returns are not guaranteed and are subject to the discretion of our customer support team.

Here's how to initiate a return request:

• Contact Us First: It's important to reach out to our customer support team at [email address removed] before returning any items. We cannot accept returns without prior authorization.
• Condition of Returned Items (if applicable): For authorized returns, items should be returned in the same condition they were received, unworn or unused, with tags, and in their original packaging. You'll also need the receipt or proof of purchase.
• Exchanges: The quickest way to get the desired item is to return your original item and then place a new order for it.
• EU Cooling-Off Period: If your order is shipping to the European Union, you have 14 days to cancel or return it for any reason. The same return conditions apply (unworn, original packaging, etc.).

If approved by our customer support team, you may initiate a return within 30 days of receiving your order. To request a return, please follow the steps below.

We appreciate your understanding! For any questions regarding our return policy, please don't hesitate to contact us.